Facilities & Services

Information CounterInformation Counter

Information Counter

There are four information counters in Tokyo Skytree Town with staff ready to assist you.
Please feel free to visit with any questions.

  • ·1F Block 12 (Solamachi Shotengai Shopping District)
  • ·3F Block 5
  • ·4F Block 5
  • ·5F Block 5

Currency exchangeCurrency exchange

You can exchange foreign currency for Japanese currency.

  • ·4F Block 10

ATMs and cash dispensersATMs and cash dispensers

ATMs and cash dispensers of the following banks can be found throughout the Tokyo Solamachi building.

  • ·1F Block 3 (Resona Bank ATMs)
  • ·1F Block 3 (TOKYO HIGASHI SHINKIN BANK ATM)
  • ·2F Block 2 / 2F Block 10 (Seven Bank ATM)
  • ·2F Block 2 / 4F Block 9 (Mizuho Bank ATM)
  • ·4F Block 10 (Bank of Tokyo-Mitsubishi UFJ ATM)

Coin lockersCoin lockers

Coin lockers

There are coin lockers in various locations in the Tokyo Solamachi building. Large lockers for storing large baggage are also available.
♦Large locker (Cost: 700 yen)
B3F Block 12 / 1F Block 8 / 1F Block 12 / 4F Block 9
♦Medium locker (Cost: 500 yen)
B3F Block 12 / 1F Block 3 / 1F Block 4 / 1F Block 8 / 1F Block 9/
2F Block 7 / 3F Block 7 / 4F Block 3 / 4F Block 5 / 4F Block 9 / 5F Block 10
♦Small locker (Cost: 300 yen)
B3F Block 12 / 1F Block 3 / 1F Block 4 / 1F Block 8 / 1F Block 9 /
1F Block 12 / 2F Block 7 / 3F Block 7 / 4F Block 3 / 4F Block 5 / 4F Block 9 / 5F Block 10
♦Refrigerated locker (Cost: 100 yen)
2F Block 3

Temporary storage of baggage / Baggage deliveryTemporary storage of baggage / Baggage delivery

Temporary storage of baggage / Baggage delivery

We will store your baggage for you for a fee.
(Regardless of the size, one piece of baggage is 500 yen.)

  • ·1F Block 6 SAGAWA EXPRESS Baggage Delivery & Storage Service

AED locationsAED locations

AEDs are installed in locations marked with AED locations in the Tokyo Solamachi building.
For details, please see here (Floor Guide (PDF)).

Multi-purpose restrooms (wheelchair-accessible)Multi-purpose restrooms (wheelchair-accessible)

Multi-purpose restrooms (wheelchair-accessible)

These restrooms can be used by people in wheelchairs. Multi-purpose restrooms all have ostomate functions.
These restrooms are located on all floors other than B3F and 10F.

Shopping wagons for babiesShopping wagons for babies

Shopping wagons for babies

Paid baby strollers that children from 2 months to 3 years old may use.
(Cost: 100 yen, weight restriction: Sheet 20 kg, luggage carrier 50 kg)

  • ·1F Block 3 (in front of the elevator)
  • ·1F Block 12 (in front of the escalator)
  • ·2F Block 3 (next to the escalator)
  • ·3F Block 5 (next to the information)

Baby roomsBaby rooms

At Tokyo Solamachi, there are diaper-changing beds and nursing rooms so that parents with children can enjoy the facilities with peace of mind.

  1F
Block 7
3F
Block 3
4F
Block 7
6F
Block 9
Diaper-changing tableDiaper-changing table
Replacement sheetsReplacement sheets - -
SinkSink
Waste binWaste bin
Water-purifying water heater for milk formulaWater-purifying water heater for milk formula
Sofa (for 2 people)Sofa (for 2 people) -
Private room (1 electrical outlet, 1 sofa, 1 small table)Private room (1 electrical outlet, 1 sofa, 1 small table)
Baby seatBaby seat - -

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