Regarding Handling of Personal Information

Purpose of Use

When acquiring personal information from customers in direct writing (including electromagnetic records), Tokyo Solamachi will indicate the purpose of use each time. For other information obtained directly or indirectly, we will notify or announce the purpose of use at the time it is obtained unless it has been announced on our website in advance.
Tokyo Solamachi uses personal data for the following purposes.
To provide products and services, provide information accompanying these products and services, and for after-service
To survey product and service usage and to develop new products and services
To respond to customer comments and requests submitted to the Tokyo Solamachi Call Center
To conduct questionnaires, events, sweepstakes, campaigns, and monitoring, as well as to provide contact information, send products, and other actions related to these
For market research, customer trend analyses, and business analyses
To accept inquiries and comments and to provide answers to these
To contact customers when a lost property is found or in emergency situations
To fulfill our obligations and exercise our rights, and for other actions accompanying these
To perform matters related to the purposes listed above

In order to provide better service and improve quality, the Tokyo Solamachi website gathers information website visitors using cookies and Google Analytics, a website access analysis service provided by Google. Visitors can disable cookies in the settings of the browser used to browse the internet. The information collected is stipulated in Google’s Privacy Policy and the Google Analytics Terms of Service, and does not include information that can be used to identify individuals. See below for more information on Google Analytics and Google's Privacy Policy.